Karisse Hendrick

About

Chargeback & Fraud Consultant; Host of the Fraudology podcast At the core of all of the projects I work on are merchant focused, in the CNP fraud & payments industry. After spending 6 years of my career in payments and fraud operations for a payment processor, a retailer with a unique business model and one of the largest online travel agencies, I found my real passion was supporting merchants, to help them do their job better or to work on changing the industry. I've done that in a variety of ways for the last 7 years. -Through consulting directly, through being the in-house industry expert for the main trade association for risk & payments professionals, through creating conference & written content for a large industry conference, through podcasting & sharing some of the knowledge I have about this industry I love. I've been fortunate enough to work with the largest companies in the world while learning which strategies and tools work best for each business model and vertical, to provide significant savings to online companies of all sizes & verticals, to speak at several conferences, and many other great experiences. -All of this to advocate for or to support online and mobile merchants in fraud prevention and payments optimization. While I do have a select amount of long term commitments, I also have a thriving consulting business working with online merchant companies to reduce chargebacks and fraud through chargeback reduction strategies, customized chargeback response templates and through providing subject matter expertise on fraud, payments and chargeback best practices. Specialties: Online payments, Interchange Optimization, Globalization, e-commerce Fraud Prevention, Chargeback Reduction, Chargeback Management, Risk Management, Transaction Process Improvement, Card Association Rules and Regulations, Revenue Retention, Advise select service providers on business development and/or marketing strategies